Welsh water contact

If you do not receive paper bills but have signed up to the ‘My Bill’ service you can also find your customer reference number by logging in. Dŵr Cymru Cyf, a limited company registered in Wales No. We are temporarily limiting visits to households in the Caerphilly County Borough to doing emergency or essential works. This is the cost of cleaning water and getting it to your taps, and for taking away waste water and cleaning it before it goes back into the environment.

With the Welsh Government introducing a lockdown in Caerphilly County Borough from 8th September, we are having to take additional precautions to help keep our colleagues and customers safe. We know that our role – providing water and wastewater services - has never been more important.

Here you can find useful information and contact details should you have any media-related enquiries. In fact, we would go so far as to say that we have a unique culture – where people are committed to delivering excellent service, and where quality really counts. Otherwise, the after hours and before hours will be answered for emergency inquiries only. Nicola Williams is the Legal and Compliance Director and Company Secretary of Glas Cymru. Find out more by reading our guidelines.

You can contact her on company. If you’re building several buildings, you can formally request a water main from us. Before you submit a pre-planning enquiry with us, we recommend you first speak to your local SAB to establish if a surface water connection to the public sewer is the most appropriate way to dispose of the surface water.

More information on this can be found within our leaflet. Developer Services are here to help members of the public, builders, local authorities and housing developers. We are the first point of contact for all your water and sewerage enquiries from pre-planning advice to new connections. Simply click on the appropriate button to activate the service you require. Pay your water bill through an online payment.

Instea we use cookies to help us understand how we can improve our service to you. Pentwyn Road Nelson Treharris Mid Glamorgan CF46. In total, there are ways to get in touch with them. Responsible for providing over three million people with a continuous, high quality supply of drinking water and for taking away, treating and properly disposing of the wastewater that is produce we are fully committed to delivering best quality service at least possible cost.

Supplier of water to homes and businesses in Wales. Water Regulations contact: Dave Norris. The Wholesale Charging Rules require each undertaker considering significant changes to its Primary Charges, to publish information informing stakeholders of the scope of its proposed changes no later than six months before publishing its.

If you have a question about or an issue with your water supply or sewerage. Help us to shape the future. Customer engagement.

Call this number if you have an emergency with your water or sewerage supply. Calling timetables and transcription of their vocal answering menu to save time.

Get contact details, videos, photos, opening times and map directions. We’ve teamed up with the Welsh Government and charity City to Sea to bring the Refill scheme to shops, restaurants, cafes and more across our region. You’ll be able to Refill your water bottle for free at outlets who are signed up. We welcome calls in Welsh. Contacting Welsh Government ministers.

Unacceptable behaviour. All members of the public have the right to be hear understood and respected. However, our staff also have the same rights.

Be prepared to provide as much information as possible about the issue, including an address or general area of the problem. How do you contact Welsh Water? More contact number’s of Welsh Water.