Thames water customer service

Account And Billing. Our customer service centre is a fun, fast paced environment. I would seek advice from CAB, then can help.

They expect to be able to resolve the majority of complaints at this stage, but if not there are basic further steps to take to seek a resolution. Your monthly payment plan will be estimated on the number of people living at your property and the amount of water we expect you to use. DISGRACEFUL CUSTOMER SERVICE.

Customer service is the key! We make a daily difference to millions of customers by supplying 2. As our world changes, the need to take care of our most precious resource is greater than ever, both locally and globally. Creating a more resilient, customer -focused water utility. If you are unhappy with our service. Extreme weather events and unexpected pipe bursts can occur anywhere, at any time, interrupting the supply of clean water for customers.

Castle Water will carry out all aspects of customer service, including invoicing, billing and service queries, and collecting payments. Castle Water currently supplies water services to customers in Portsmouth on behalf of Portsmouth Water, and supplies thousands of customers in Scotlan where the market has been. We operate an essential water and wastewater service for million customers that’s vital to public health, which means we’ve been identified as key workers by the government.

We’re staying on top of routine repairs or maintenance on our network to prevent the risk of more serious issues such as burst pipes and blockages. Please note this process cannot be used for bankruptcy applications. Our online chat is now closed. Alternatively, you can send us a message using our online enquiry form. Overall, customers of Anglian Water said they were most satisfie with Portsmouth Water and South West Water ’s customers in second place.

Homeowners - Your boiler service will be carried out between April and September. Registered Office: Clearwater Court. Landlords - Boiler services for Landlords are carried out Monday to Friday, 9am to 5pm. We set ourselves high standards and want to deliver excellent service to our customers.

Thames Water Utilities Limite all rights. This service is available for customers who are deaf or hard of hearing. We’re on a journey to completely transform the way we think about customer service.

Salary information comes from data points collected directly from employees, users, and past and present job advertisements on Indeed in the past months. Feedback on our service. We also realise that from time to time, we don’t always get it right.

Chocolate teapot customer service ! Had the call disconnected times. Sent a bill to say I was £behind on my plan so I paid £online. Cookies on our website.

We use cookies to ensure that we give you the best experience on our website. A place to learn new things, share your thoughts, ask questions, and even answer others – hours a day, 3days a year. Only Britain could invent a system like this. All utilities own the service until your house wall, except for water. You have to become a leak detection expert on an unknown pipe feet down.

The UK’s Largest Water.